Frequently Asked Questions

 

Please See Frequently Asked Questions Below: 

Our F.A.Q Help Guide Consists Of:

  • How To Place An Order
  • How Is My Discount Calculated?
  • Can I Order Over The Phone?
  • I Can Not Find What I Am Looking For?
  • How Long Will My Order Take To Arrive?
  • Product Guide

How To Place An Order In 3 Easy Steps:


  • Step 1 - Select the product you require and choose from the sizes available.

  • Step 2 - Select the type of material you require and additional options ( If Ordering Signs )

  • Step 3 - Input the quantity you require and add to shopping basket, don't forget the discount too!

  • Step 4Proceed through to the checkout and enter your details... Job Done!

How Is My Discount Calculated?


We like to reward our customers with great discounts!

Different discount rates are included on all products on our website.

Simply..The more you order, the higher the discount!

 

Example: For all of our sticker products, the same discount rates apply!

 

If You Buy 50 Or More Stickers... 20% Will Be Discounted From The Item Price 

 

Discount Will Automatically Be Included On The Shopping Basket Page

 

Can I Order Over The Phone?

Yes of course! We can either guide you through our fully automated website or take your order verbally. (Please note if an order is taken verbally then we will have to have the order confirmation detail signed off by the customer before we can process)

We send out an invoice with every order shipped out.

I Can Not Find What I Am Looking For?

If you are struggling to find what you are looking for, we can create any design of sticker/sign for a small design fee ( Free Design With Large Orders).

Please email or telephone details of size, shape & quantity for a quotation.

Email: sales@safety-label.co.uk     Telephone: 01706 557 100

Don't forget! We have a custom stickers and signs category which you can input any text you require. 

How Long Will My Goods Take To Arrive?

We guarantee dispatch within 24 to 48 hours depending if your ordered items are in stock. We use Royal Mail First Class for all orders under £50.00. For all orders with a value of £50.00 and above will be dispatched via 1st class Recorded Delivery. You should receive any order placed within 3-4 working days. If you require your order urgently, please let us know as we can offer an express service on most items on the website.

I Am Ordering From Outside The UK Is This A Problem?

Our standard delivery to outside the UK is £9.95+VAT

We deliver to many worldwide countries such as:

  • Ireland
  • France
  • Germany
  • Italy
  • Holland
  • Portugal
  • Spain
  • Canada
  • United States of America
  • + Many More!

 

Returns / Refund Policy

Please report any shortages or damages within 7 days of receiving your order.

Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

There are certain situations where only partial refunds are granted: (handling charges if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at 

sales@safety-label.co.uk.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@safety-label.co.uk and send your item to: Safety-label.co.uk 73 Wardle Road, Rochdale, Lancs OL12 9EL.

Shipping

To return your product, you should mail your product to: Safety-label.co.uk, 73 Wardle Road, Rochdale, Lancs, OL12 9EL

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Product Guide


This Guide Is All You Need To Know About Our Products!

Our Product Guide Consists Of:

  • Instructions For Applying Stickers And Labels
  • Size Guide - Choosing The Right Size
  • Material Guide - Choosing The Right Material
  • Lamination Process
  • Classification / Meanings Of Safety Signs
  • Sign Legislation ISO 7010

Instructions For Applying Stickers And Labels

For best results and to maximize the life of your stickers & labels, we recommend the following steps:

  1. Find a suitable flat surface
  2. You thoroughly clean the surface before application
  3. Measure out or use a marker pen to mark where the sticker / label is being applied
  4. Peel off sticker / label from the backing paper 
  5. Using an Avery Squeegee or similar product to apply even pressure from the center to the outer edges. 

( All our stickers can be removed once applied, a small amount of glue residue will be left if removed. )

Size Guide - Choosing The Right Size

In any circumstance, it is critical safety signs are clear and visible from a distance. If you can not see the danger or hazard... You will not know it is there!

Please see the size guide below for approximate viewing distances for safety signs / stickers.

 Size 100x100mm 300x200mm 400x300mm 600x400mm
Approximate Viewing Distance 4.5 Meters 7.7 Meters 15.5 Meters 23.0 Meters

All health and safety signs / stickers will require different viewing distances, but we recommend using the larger sizes where applicable for maximum vision.

Placement of the sign is also an important factor for visibility. Example: Eye Level Height, Above Head Height, Close To The Hazard etc.

Material Guide - Choosing The Right Material

When manufacturing our products, we print directly onto self adhesive vinyl using Anti-Fade Eco-Solvent Ink. This guarantees our products are of the highest quality on the market. Please see below for a detailed description of each material we currently use.

  • Self Adhesive Vinyl ( Sticker & Label Products ) 5-7 Year Lifetime

A flexible durable material with a high tack adhesive. We use special outdoor rated material so suitable for both outdoor and indoor use.

For optimal application, please find a smooth clean surface when applying stickers or labels.

If you are on a budget, vinyl stickers / labels are the cheapest option we offer.

Self Adhesive Vinyl 

  • 1mm Semi-Rigid PVC ( Sign Products ) 5-7 Year Lifetime

Semi-Rigid PVC offers versatile budget signage, the thin 1mm material offers easy installation and a subtle finish. 

Suitable for both interior and exterior use.

  • 3mm Rigid Plastic ( Sign Products ) 5-7 Year Lifetime

Similar to PVC but more robust and increased thickness. More suited to outdoor use as this type of sign can be installed almost anywhere.

  • 4mm Corrugated Plastic ( Sign Products ) 3-5 Year Lifetime

Our cheapest sign material we have on sale, more suited to temporary use such as construction sites etc.

  • 3mm Aluminum Composite ( Sign Products ) 5-7 Year Lifetime

Our premium sign material, solid in construction and of the highest quality. Aluminium composite signs are the one to go for because they will last for year after year!

Top To Bottom: 1mm Semi-Rigid PVC, 3mm Rigid Plastic, 4mm Corrugated Plastic, 3mm Aluminium Composite 

Lamination Process

To increase the longevity of our products, we laminate all of our printed stickers and signs using the laminator below. ( Writable products excluded )

The Benefits Of Lamination Are:

  • Doubles The Strength Of Our Self Adhesive Vinyl
  • Tough Scratch Resistance
  • More Resistant To Corrosion & Wear
  • Anti-Fade UV Protection ( Product Will Retain Colours For Longer )

Classification / Meanings Of Safety Signs

Picking the correct safety sign can sometimes be confusing. All safety signs have a meaning or an instruction that must be followed. Different colours and designs are used to distinguish each type of safety sign. Please see below for meanings and classification of signs we currently have on sale.

Prohibition - Meaning: Must Not Do, Restricted Actions, Forbidden Activity etc.

Related Categories: Prohibition Signs, No Smoking Signs, Security Stickers

 

Mandatory - Meaning: Advisory Action, Must Do, Recommended Instruction etc.

Related Categories: Mandatory Signs, Hygiene Stickers, 

 

Hazard - Meaning: Caution, Warning, Danger

Related Categories: Hazard Signs, Electrical Safety Signs, Security Stickers

 

Safe Condition - Meaning: Escape Directions, Health and Safety Equipment, Safe Location

Related Categories: Fire Exit Signs, First Aid Stickers, 

Fire Fighting - Meaning: Fire Safety Equipment, Fire Related Emergencies, Fire Alarm Points

Related Categories: Fire Safety Labels, Fire Safety Signs, 

Diamond Symbol - Meaning: Chemical Related, Chemical Danger, Explosion Risk etc.

Related Categories: Hazchem Labels, COSHH Signs, COSHH Labels, Hazchem Signs,  

 

Sign Legislation ISO 7010

The sign legislation ISO 7010 was introduced to unify all graphic symbols and to ensure safety sign designs are easily recognizable. ISO 7010 was implemented throughout all member states of the European Union. Safety-Label.co.uk keeps up to date with all current safety sign designs making sure they comply with the legislation standards. For peace of mind when purchasing our products, our safety sign designs will be future proof for many years to come.