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Find answers to common questions about ordering safety signs, stickers and labels from Safety-Label.co.uk, including delivery, custom designs, materials and application.
Need help? Email sales@safety-label.co.uk or call 01706 557 100.
Yes. Quantity discounts are available across our product range. Check the discount information for your chosen product to see the quantities and savings available. Applicable discounts are applied automatically in your shopping basket.
Yes. Call 01706 557 100 and we can help you order online or take your order over the phone. For telephone orders, we will ask you to approve the written order details before processing.
An invoice is supplied with every order.
Yes. Our custom text products let you add your own wording using an available design template. If you need a bespoke size, shape or layout, email your requirements, quantity and any artwork to sales@safety-label.co.uk.
Bespoke design work may incur a design fee, which we will confirm in your quotation.
For items in stock, our usual dispatch time is 24–48 hours, with UK orders typically arriving within 3–4 working days of ordering. These times are estimates and depend on stock availability and the delivery service.
For custom products or time-sensitive orders, please contact us to confirm the expected timescale.
An express service is available for many products. Please contact us before ordering so we can check availability and confirm whether we can meet your deadline.
Yes, we deliver to many international destinations. Please contact us with your delivery country and order requirements to confirm availability, delivery charges and estimated arrival times.
We offer a 30-day returns policy for eligible unused items in their original condition. Please contact us with your order number and details of the items you wish to return so we can advise on the next steps.
Personalised or custom-made products are generally excluded from change-of-mind returns. This does not affect your rights if goods are faulty or not as described. Sale items retain the same statutory consumer rights as full-price items.
Our returns policy does not affect your statutory rights, including any applicable cancellation rights for online consumer purchases.
Please email sales@safety-label.co.uk with your order number and a description of the problem. Where possible, include photographs of damaged or incorrect items and their packaging.
Please report shortages or damage as soon as possible, ideally within seven days of delivery, so we can investigate promptly. This reporting request does not limit your statutory rights.
Check your bank or card account first, as processing times can vary. If your refund is still missing after checking with your payment provider, contact us with your order number so we can investigate.
For the best adhesion and finish, follow these steps alongside any product-specific instructions:
Adhesion depends on the surface and application conditions. Contact us before ordering if you need to apply labels to rough, textured or specialist surfaces.
Stickers can usually be removed, but adhesive residue may remain. Removal results depend on the material, surface condition and how long the sticker has been fitted. Take particular care with painted or delicate surfaces, and test any adhesive remover on an inconspicuous area first.
Choose a size that allows the symbol and wording to be clearly seen from the intended viewing position. Consider the viewing distance, lighting, mounting height and any obstructions.
Overall sign dimensions alone do not determine a reliable viewing distance. Signs with smaller text or more detailed messages may need to be larger. Position signs where they are easy to notice and appropriate to the hazard, instruction or route.
The best material depends on the mounting surface, environment and intended use. Available options vary by product.
For outdoor use, check the product's suitability and choose fixings appropriate to the sign size, material and location.
Product lifespan varies with the material, location, installation and exposure to sunlight, weather, cleaning chemicals and abrasion. Check the individual product details or contact us for advice on your intended application.
Our printed stickers are laminated, except for writable products. Lamination adds a protective layer that helps reduce everyday scratching, wear and fading.
Our printed signs are UV printed as standard but can be laminated on request.
If your application involves frequent cleaning, chemicals or heavy abrasion, contact us to discuss a suitable product.
Chemical hazard pictograms use a separate labelling system and should be selected according to the substance and applicable requirements.
ISO 7010 is an international standard for registered safety signs. It provides consistent symbols for warnings, prohibited actions, mandatory instructions, emergency escape, first aid and fire equipment.
It is a standard, rather than legislation itself. In Great Britain, workplace safety signage is covered by the Health and Safety (Safety Signs and Signals) Regulations 1996. Choosing a recognised symbol is only part of the process: signs must also be suitable, visible and correctly positioned.
Contact Safety-Label.co.uk for help with product options, materials or a bespoke quotation. Email sales@safety-label.co.uk or call 01706 557 100.
