Refund Policy

Returns / Refund Policy

Please report any shortages or damages within 7 days of receiving your order.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

There are certain situations where only partial refunds are granted: (handling charges if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at 

sales@safety-label.co.uk.

Custom Stickers / Signs Items

Unfortunately we can not offer a refund for custom items.as this product is a non-stock item. Please double check your order before purchasing.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@safety-label.co.uk and send your item to: Safety-label.co.uk, Unit 17 Coldwall Industrial Estate, Spotland Road, Rochdale, OL12 7BD.

Handling Charges

If the wrong size of item has been ordered, the products returned are subject to a handling charge of up to 20%.

Magnetic Signs

We recommend using magnetic signs up to a speed of 70 Mph. 

Unfortunately we can not provide a refund or replacement if the magnetic signs detach from a vehicle due to moderate winds or unforeseen circumstances.

Shipping

To return your product, you should mail your product to: Safety-label.co.uk, Unit 17 Coldwall Industrial Estate, Spotland Road, Rochdale, OL12 7BD.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.